Start With Your Tea Use And Monthly Volume
The quickest way to get a useful reply is to tell us how the tea will be used. A small guesthouse in Stellenbosch will need a different mix from a busy café in Cape Town or an office in Johannesburg serving tea all day. Tell us whether you need loose-leaf tea, rooibos, herbal infusions, teabags, or a mix of products for different settings.
Please include your estimated monthly volume, preferred pack size, and where the order must go. If you are unsure of the quantity, give us an idea of covers per day, rooms, staff numbers, or how often you would like stock refreshed. That helps us match the right supply plan from the start, and avoids unnecessary back-and-forth.
- Type of business: café, lodge, office, retailer, hotel, spa or venue
- Tea styles needed: rooibos, black tea, green tea, herbal infusions or blends
- Approximate monthly usage or pack count
- Delivery town and whether you need one site or multiple sites
How We Handle Wholesale Requests From Enquiry To Quote
Once your enquiry comes through our contact form, we review the detail and work out what is practical for your setup. For some customers the answer is a standard bulk supply. For others, the better route is a tailored blend, private label packing, or a mixed order for front-of-house and back-of-house use. We keep the process straightforward so you know what is being supplied and what each pack is for.
After that, we confirm the product list, pack sizes, and any special requirements such as gift packing, menu labelling or hospitality presentation. If you need a tea range for seasonal menus or conference service, we can also help with a smaller trial selection first. It is better to test the offering with your team before committing to a larger run.
- Enquiry received through the contact form
- Order details reviewed by our team
- Product options and pack sizes confirmed
- Quotation prepared for your approval
- Production, packing and courier dispatch arranged
Custom Blends, Private Label Packing And Menu Support
If you want something beyond a standard catalogue order, we can assist with custom tea blending and private label packing. This works well for lodges, gift shops, hospitality groups and retailers who want a consistent house tea or a blend that reflects their own style. Rooibos remains a strong choice for many South African customers, but we also blend for breakfast service, afternoon tea and caffeine free menus.
For cafés and restaurants, tea menu curation can make service easier. We can help you choose a focused range that suits your customer base instead of overloading the menu with too many options. That means quicker service at the till, fewer stock lines to manage, and a cleaner presentation for staff and guests.
We also assist with tea tasting sessions where needed, especially if you are choosing a blend for a new branch or seasonal refresh. That gives your team a chance to taste the range and settle on the right fit before stock is committed.
Packing For Retail Shelves, Hampers And Corporate Gifting
Retailers often need more than product in bulk. They need packs that look neat on shelf, are easy to price, and arrive ready for sale. We can pack for retail display, seasonal gift sets, wedding favours, corporate hampers and reception giveaways. If you are supplying clients in Somerset West, Paarl or Cape Town, presentation matters just as much as flavour.
For gifting and promotional orders, please tell us the event date, how many packs you need, and whether the items must travel as part of a wider hamper. Lead times matter, especially in December when courier schedules are fuller and municipal event calendars can affect dispatch and receiving times. A bit of planning goes a long way here.
- Retail shelf packs for shops and deli counters
- Corporate gifts for staff, clients and functions
- Wedding favour packing and event tea bars
- Seasonal hamper items for hospitality and promotions
Delivery Across South Africa And What To Expect
We courier wholesale tea orders across South Africa, including Cape Town, Johannesburg, Pretoria, Durban and Bloemfontein. From our base in Stellenbosch Central, we pack orders carefully so they travel well and arrive in good condition. If your business is on the coast, we also consider humidity and storage so the tea stays in good shape after delivery.
For offices and hospitality sites, it helps to have one receiving contact and a safe delivery point, especially if load-shedding or after-hours access could affect receiving. If your building has security rules, loading bay times or municipal collection requirements, please add those details when you enquire. That saves delay later, and keeps the handover smooth.
Bulk tea should be stored in a cool, dry place away from strong odours. If you are ordering for a kitchen, storeroom or retail back area, make sure the stock is placed off the floor and sealed properly once opened. Tea is simple, but it still needs decent handling.
Who We Supply And How To Get The Right Fit
Our wholesale support suits cafés, lodges, guesthouses, offices, retailers, event organisers and hospitality teams that need reliable tea supply. Some clients want a single house blend. Others need a wider spread that covers rooibos, herbal infusions and classic tea options for different customer preferences.
If you are not sure where to begin, send us the basics: what kind of business you run, how many people you serve, what flavours you want to offer, and whether you need bulk supply or retail-ready packs. Annelise van der Merwe and the team will take it from there, and make sure the enquiry is passed to the right person for planning and fulfilment.
- Tell us your business type and location
- Share the tea styles and pack sizes you prefer
- Include your monthly volume or event date
- Let us know if you need custom blending or private label packing
We will then guide you through the next steps and confirm what can be supplied, packed and delivered for your setup.
